If you've read some of my posts below, you will see that there are some very real, and unresolved, issues in the photocopying and printing leasing/service industry.
Put bluntly, even with specialist legal support, you will find it very hard to get out of a service agreement, even if the photocopier supplier is not performing.
The courts are reluctant to intervene in contracts between consenting adults and, at least as far as i can tell, there are few if any documented precedents. And a judge without a precedent is about as much use as a Frenchman to a General.
So why is it that the OFT is so reluctant to tackle selling practices that have seen schools pay hundreds of thousands of pounds in lease and service agreements for photocopiers worth less than £10,000 ?
After all, the problem has existed now for 20 years or more. And surely, at the moment, with companies going bankrupt and charges such as those levied by these photocopier suppliers adding to the burden, the time is right to act.
Even the FLA recognises that termination charges need to be reasonable - its members are limited to 6 months, if the contract has more than one year to run, or the remainder of the term if less than one year. But none of the photocopier suppliers are joining the FLA!
Answers on a postcard to....
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